Sep 11, 2025  
2025-2026 Catalog 
    
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ACR 34 - HVAC Customer Service and Industry Certifications

1 unit
1 hour lecture
Recommended Preparation: Air Conditioning and Refrigeration 21 
Credit, degree applicable
Transfer CSU

This is a course in Heating, Ventilation Air Conditioning and Refrigeration (HVACR) customer service. Topics include communication skills, problem solving, interview skills, refrigerant recovery and recycling, laws, regulations and energy efficiency. Students learn vital workplace skills through designed exercises as well as how employers evaluate these skills.  Students are introduced to preparatory resources for the Environmental Protection Agency (EPA) Section 608 and Section 609 Technician Certifications, and North American Technician Excellence (NATE) certifications.


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