Mar 02, 2025  
2019-2020 Catalog [Archived] 
    
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2019-2020 Catalog [Archived] [ARCHIVED CATALOG]

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ACR 34 - HVAC Customer Service and Industry Certifications

1 unit
1 hour lecture
Recommended Preparation: ACR 21 
Credit, degree applicable
Transfer CSU

This is a course in Heating, Ventilation, and Air Conditioning (HVAC) customer service, Environmental Protection Agency (EPA) Section 608 and Section 609 Technician Certifications, and North American Technician Excellence (NATE) Certification. Topics include communication skills, problem solving, interview skills, refrigerant recovery and recycling, laws, regulations, and energy efficiency. Students learn vital workplace skills through designed exercises as well as how employers evaluate these skills. Students can prepare for universal EPA and NATE certification.


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