Nov 23, 2024  
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ACR 34 - HVAC Customer Service and Industry Certifications

1 unit
1 hour lecture
Recommended Preparation: ACR 21  
Credit, degree applicable
Transfer CSU

This is a course in Heating, Ventilation and Air Conditioning (HVAC) customer service.   Topics include communication skills, problem solving, interview skills, refrigerant recovery and recycling, laws, regulations and energy efficiency. Students learn vital workplace skills through designed exercises as well as how employers evaluate these skills.  Students are introduced to the resources to prepare for Environmental Protection Agency (EPA) Section 608 and Section 609 Technician Certifications, and North American Technician Excellence (NATE) certifications.


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